Contact Us
FAQS
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Simple! In exchange for a few hours of your time, pouring beers for the rest of our festival goers, we’ll give you:
Free ticket, including glass and beer tokens
Extra beer tokens
Meal token
Branded Fal Beer Fest 2024 T-shirt
Drop us a message using the contact form on this page to find out more and sign up for a bar shift.
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The Princess Pavilion has four, designated accessible parking spaces available for visitors. The main doors and garden entrance are both reachable via ramped access and all our doors allow for automated entry.
The building has flat floors throughout with no stepped access into any of our spaces and double door entry to allow for wheelchairs, mobility scooters and prams. Cafe chairs can easily be moved to allow for wheelchair access at the table.
The garden is accessible from all exits in the Garden Room. For more detailed information about garden accessibility, please scroll down.
We have a full sensory toilet on site which can accommodate a wheelchair. It is also adapted for neuro-diverse visitors and has baby-changing facilities.
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We are only offering weekend passes to the festival but at £15 + the booking fee, they are great value for money!
You can buy access only tickets on the door for £5 per person.
For ticket information click here
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Yes! There will be 8 gluten-free beers available for those who can't tolerate wheat. Brewers Driftwood Spars, Cove and Padstow Brewing Co. will be providing a delicious selection of gluten free beer options.
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Yes! Three different alcohol-free beers will be available from brewers Firebrand Brewing Co and Bluntrock Brewery.
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You will receive £5.50 worth of tokens with your ticket. This will be issued to you on arrival at the festival.
Additional tokens can be bought from the token booths, box office and roaming token sales people in denominations of £2.75, which in most cases equates to a half pint of beer. However, there are a few exceptions. All this information will be included in your festival programme.
Please note, tokens are NOT refundable so please buy tokens with this in mind.
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If you are lucky enough to look under 25, you will be asked for proof of ID.
Please ensure you have a valid form of ID with you e.g. a driving license or passport.
Unfortunately, we can't issue your beer tokens if you are unable to provide proof of age, even if you have pre-bought a ticket.
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Tokens can be bought in denominations of £2.75. With this in mind, we will not be issuing refunds on any unused beer tokens.
They will be available from the box office and our roaming token sales people so you can easily buy them as and when you need to. This avoids having to purchase them in bulk and potentially end up with unspent tokens.
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Well-behaved dogs on leads are welcome in the venue and gardens. Please be mindful to clean up after your dog.
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The Princess Pavilion has a small car park which can only accommodate 25 car.
There is free street parking close to the venue but where possible, we advise arriving on foot.
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Your ticket allows access to both days of the festival, a branded pint glass, a pints worth of beer tokens and a festival programme.
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Under 18s are welcome to attend the event but must be accompanied by a parent or guardian who should be 25+.
We will be operating a Challenge 25 policy for the duration of the event.
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The festival opens at 4pm on Friday 27 September and closes at 11pm.
Saturday opening hours are 12pm - 11pm.
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Entry to the festival is through the Garden Entrance of the Princess Pavilion. If you have pre-purchased a ticket, please have this ready for scanning/checking.
If you're lucky enough to look under 25, you may be asked for ID, so please make sure you bring this with you. You will not be issued with your tokens if you can't prove you are over 25.
Our box office team will then issue you with your festival glass, wristband, tokens and programme.
You're then set to enjoy all the delicious beers available at the festival!
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If you have purchased a full-price ticket, you will be issued with your beer tokens on arrival at the venue.
These can only be used to 'purchase' beer. They are not eligible to be used for other drinks such as wine, spirits etc.
There will be other drinks available at the festival and you can purchase these with cash/card, if you have the appropriate festival wristband.
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Children under the age of 12 are welcome to attend the festival free of charge.
However, they should be accompanied by an adult/guardian who is 25+ years old who has purchased a full-price ticket. This is limited to 2 children under 12, per family.